tk171 Privacy Policy — How We Collect, Use & Protect Your Personal Data

tk171 is an online casino and sports betting platform operating under the domain tk171.bid. The platform is designed specifically for adult players in Bangladesh and offers cricket betting, live casino games, slots, poker variants, and a range of additional gaming products, all denominated in Bangladeshi Taka (BDT).

For the purposes of this Privacy Policy, tk171 acts as the data controller in respect of all personal data collected through the platform. As data controller, tk171 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

All privacy-related queries, data subject access requests, or complaints should be directed to our support team at [email protected]. We will acknowledge your request promptly and aim to provide a substantive response within 20 business days.

tk171 collects personal data that falls into the following categories. We collect only what is necessary and proportionate to the purposes described in Section 4.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required by applicable law or identity verification regulations.

tk171 collects personal data through the following primary channels:

• Direct submission by you: When you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or update your account profile settings.
• Automated technical collection: When you access or use the tk171 platform, our servers automatically record technical data including your IP address, browser type, device identifiers, pages visited, and session timestamps via server logs and first-party cookies.
• Payment service providers: When you deposit or withdraw using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard, the respective payment provider confirms the transaction to tk171 along with the minimum information required to reconcile the payment.
• Game providers: Our licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) return game outcome data to tk171's servers to enable settlement of bets and maintenance of accurate account balances.
• Identity verification services: Where tk171 uses a third-party identity verification service to assist with KYC checks, that service may return a verification outcome (pass/fail) and a confidence score to tk171. The underlying document data is handled per that provider's privacy terms.

tk171 processes your personal data only for the purposes listed below. For each purpose, we identify the relevant legal basis in Section 5.

• Account creation and management: To register your account, verify your identity, maintain your account balance in BDT, and provide access to the platform's full feature set.
• Age verification and KYC compliance: To confirm that you are at least 18 years of age, to verify that your identity matches the account holder, and to comply with any applicable know-your-customer obligations.
• Payment processing: To process your deposits and withdrawals via your chosen payment method, to reconcile transactions, and to maintain an accurate ledger of your account activity.
• Platform operation and improvement: To deliver the games, betting markets, and other features you access; to monitor platform performance; to diagnose and fix technical errors; and to improve the overall user experience.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Responsible gaming: To monitor for indicators of problem gambling behaviour (such as unusual session durations, rapidly escalating stakes, or repeated self-exclusion requests) and to apply any responsible gaming limits or restrictions you have set on your account.
• Customer support: To respond to your queries, complaints, and requests, and to maintain records of our correspondence for quality assurance and dispute resolution purposes.
• Legal and regulatory compliance: To comply with any legal obligation imposed on tk171, including record-keeping requirements, responses to lawful requests from competent authorities, and enforcement of our Terms & Conditions.
• Marketing communications (opt-in only): To send you promotional offers, bonus notifications, and news about tk171 events and tournaments — but only where you have provided your explicit consent to receive such communications. You may withdraw consent at any time.

tk171 processes your personal data on one or more of the following legal bases, as applicable to each processing activity:

• Contractual necessity: Processing that is necessary to perform the contract between you and tk171 — i.e., operating your account, processing deposits and withdrawals, and settling your bets and game outcomes.
• Legal obligation: Processing that is required to comply with applicable legal requirements, including age verification, KYC/AML obligations, and responding to lawful requests from competent authorities.
• Legitimate interests: Processing that serves tk171's legitimate business interests, such as fraud prevention, platform security, abuse detection, and service quality improvement — provided these interests are not overridden by your fundamental rights and interests.
• Consent: Processing that is based on your freely given, specific, informed, and unambiguous consent — primarily for the sending of marketing communications. You may withdraw your consent at any time by contacting [email protected] or updating your account notification preferences.

tk171 does not sell, rent, or trade your personal data. We may share your data with third parties only in the following circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — for the sole purpose of processing your deposits and withdrawals. These providers receive only the minimum data required to complete the transaction.
• Game studios and content providers: Licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to facilitate game delivery and settle game outcomes. These providers operate under their own data security standards and are contractually prohibited from using your data for any purpose other than delivering their services to tk171.
• Identity verification services: Third-party KYC/AML service providers engaged by tk171 to assist with identity and age verification. These providers receive only the specific documents and data required to complete the verification check.
• Hosting and infrastructure providers: Cloud hosting and data centre operators that provide the physical and virtual infrastructure on which the tk171 platform runs. These providers are data processors acting under contract with tk171 and are prohibited from accessing your data for their own purposes.
• Legal and regulatory authorities: Competent government authorities, law enforcement agencies, or courts — where tk171 is required by law to disclose data, or where disclosure is necessary to protect the rights, property, or safety of tk171, its users, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or a material part of tk171's business, your data may be transferred to the acquiring or successor entity, subject to the same privacy protections described in this Policy.

tk171 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the platform is used.

The following categories of cookies are used on the tk171 platform:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as secure login sessions, account authentication, balance display, and payment flow integrity. These cookies cannot be disabled.
• Functional cookies: These remember your preferences (such as your preferred game category or language settings) to provide a more personalised experience. Disabling these cookies may impair certain platform features.
• Analytical cookies: These collect aggregated, anonymised data about how users navigate the platform — which pages are most visited, where users encounter errors, and how long sessions last. This data is used solely to improve platform performance. tk171 uses first-party analytics and does not deploy third-party analytics scripts that exfiltrate your data to external servers.
• Security cookies: These help detect and prevent fraudulent activity and bot traffic, protecting both the platform and its genuine users. They may record technical signals such as mouse movement patterns and device fingerprint attributes.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using core platform features including account login and payment processing. tk171 does not use third-party advertising cookies or cross-site tracking pixels.

tk171 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations.

When data is no longer required, tk171 will securely delete or anonymise it in a manner that prevents reconstruction of the personal information. Anonymised aggregate data (which cannot be linked back to any individual) may be retained indefinitely for statistical and analytical purposes.

tk171 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the tk171 platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage for sensitive fields including passwords (stored as salted cryptographic hashes, never in plain text), financial account references, and KYC document files.
• Role-based access controls that restrict access to personal data to only those staff members who require it to perform their specific job functions. Access logs are maintained and reviewed regularly.
• Network security measures including web application firewalls (WAF), DDoS mitigation, intrusion detection systems (IDS), and regular vulnerability scanning.
• Regular security audits conducted by qualified internal and third-party security professionals to identify and remediate vulnerabilities in the platform's infrastructure and application code.
• Secure data backup procedures with encrypted off-site backups to ensure data can be recovered in the event of a technical incident without compromising confidentiality.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a significant risk to your rights and freedoms, tk171 will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.

As a tk171 user, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered username.

• Right of access: You may request a copy of all personal data tk171 holds about you. We will provide this in a commonly readable format within 20 business days of verifying your identity.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections (e.g., name or date of birth) may require documentary evidence.
• Right to erasure: You may request that tk171 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that certain data must be retained to comply with legal retention obligations and cannot be deleted on request.
• Right to restrict processing: You may request that tk171 restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests. tk171 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

tk171 will not charge a fee to process a data rights request unless the request is manifestly unfounded or excessive. We reserve the right to request proof of identity before fulfilling any data rights request.

The tk171 platform is strictly intended for adults aged 18 years and above. tk171 does not knowingly collect personal data from individuals under the age of 18. The platform employs age verification procedures during the registration process, and additional KYC checks may be conducted at any time.

If tk171 discovers or has reasonable grounds to believe that personal data belonging to a person under the age of 18 has been collected, we will take the following steps without delay: the account will be suspended and then permanently closed; all associated bets will be voided; any deposited funds will be returned to the originating payment method; and all personal data related to the minor will be securely deleted from our systems, subject only to any legal obligation to retain records of the incident for compliance purposes.

Parents and guardians are strongly encouraged to use parental control software to restrict access to online gambling platforms. If you believe your child has registered on tk171, please contact us immediately at [email protected].

The tk171 platform may contain references to or integrations with third-party services, including payment providers (bKash, Nagad, Rocket, Upay) and licensed game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). When you interact with these services — for example, when initiating a bKash deposit or launching a Pragmatic Play game — you are also subject to the privacy policies of those third-party providers.

tk171 has no control over and accepts no responsibility for the privacy practices, data collection methods, or security standards of third-party service providers. We encourage you to review the privacy policies of any third-party service you interact with through the tk171 platform. This Privacy Policy applies solely to data collected directly by tk171 through the tk171.bid platform.

tk171 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, tk171 will notify registered users via the email address associated with their account and will display a prominent notice on the platform no fewer than 7 days before the changes take effect.

The current version of this Privacy Policy, including the version number and last-updated date, is always available at tk171.bid/privacy-policy. Your continued use of the tk171 platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy.

If you disagree with any amendment to this Policy, you are entitled to close your account by contacting [email protected] prior to the effective date of the change. Closure requests received after the effective date will be processed but the amendment will be considered accepted for the period between the effective date and the closure date.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way tk171 handles your personal data, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] — please use the subject line "Privacy Enquiry" for fastest routing to our data team.
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 20 business days.
• Live Chat: Available 24/7 directly on the tk171 platform. Our support agents can assist with general privacy questions and direct escalations to the appropriate team.
• Service region: tk171 serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. All support responses are provided in English and are timestamped in Bangladesh Standard Time (BST, UTC+6).